Speaker
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Jim TaylorFounder and CEO, Benchmark Sixty Restaurant Services
Over the last 20+ years, Jim has both helped to fuel the growth of a leading national restaurant brand, as well as consulted
with hundreds of other restaurants to navigate the ever-changing restaurant industry.
As the Founder and CEO of Benchmark Sixty Restaurant Services, Jim has worked alongside small, medium and large
restaurant companies in North America and the UK in order to help them understand how new concepts like
compartmentalized business productivity and employee workload are both measured and leveraged in order to improve the
hospitality industry. His encouragement for leaders to “see things differently” has been instrumental in the strategy and
execution of several successful businesses.
Jim is the co-host of “Turning The Table”, the most progressive weekly podcast for today’s food and beverage industry,
featuring staff-centric operating solutions for restaurants, and was recently named to Vancouver, British Columbia’s top 100
business innovators of 2022.
Everything comes back to people for Jim, and he believes that our industry needs to stick together in order to survive.
Through his work with strategic partners, as well as a growing team of consultants his goal is to make the restaurant industry
a strongly desired place for people to continue to find both their first job, and their dream job.
Jim is confident that there is a new way forward for the industry, and is on a mission to improve the career experience for the
next generation of hospitality professionals. He believes that there are more simple ways to look at the business model, and
that by looking through a new lens, industry leaders will be able to more easily attract and retain people, while also making
the financial side of the business less stressful.
All in all he is motivated to “Think Differently”, “Protect People”, “Change Restaurants” and believes that “Retention is the
new cool ”
How Compartmentalizing Data Drives Revenue and Improve Labour Cost Results
• Productivity as a measurement, and how it differs from efficiency
• How to view your labour model as an investment instead of an expense
• Why an “Industry standard” labour model doesn’t exist
• How to reward your team based on productivity rather than just profit